Hillsborough Medical Associates » Financial / Office Policies
Pediatric Care (Age 3+)
Adolescent Care
Adult Primary Care
Annual Physical Exams
Employment Physicals
School Physicals
Sports Physicals
Women’s Health
Sports Physicals
Pap Smears
Immunizations
Thank you for choosing Hillsborough Medical Associates for your primary care needs. The information below explains our office, insurance, payment, and appointment policies. Please review these policies before your visit, and contact our office at 908-359-4150 if you have any questions.
Download Our Office Policy Form
Please bring your insurance card at every visit. We participate in most insurance plans, including Medicare. If you are not insured by a plan we participate with, payment in full is expected at each visit. If you are insured by a plan we participate with, but don’t have an up-to-date insurance card, payment in full for each visit is required until we can verify your coverage. Knowing your insurance benefits is your responsibility including routine preventative care, acute care, and your co-payment.
Please be aware that some-and perhaps all- of the services or vaccines you receive may be non-covered or not considered reasonable or necessary by Medicare or other insurers. You must pay for these services in full at the time of visit.
We will submit your claims and assist you in any way we reasonably can to help get your claims paid. Your insurance company may need you to supply certain information directly. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim.
Failure to pay the remaining outstanding balance will be sent to an outside collection agency and you will be responsible for any fees (late fees, collection agency fees, court or attorney fees) associated with the collection of your outstanding balance. Partial payments will not be accepted unless otherwise negotiated.
There will be a $15.00 form processing fee for all forms brought into the office for completion by the provider. Disability form charges vary. We ask our patients to give us a few days for completion of the forms with accuracy. Forms completed the same day or needed on an urgent basis are charged a $25.00 processing fee.
Our policy is to charge a “No Show Fee” of $35.00 for missed appointments not canceled within 24 hours prior to your appointment time.
We participate with Medicare. Patients are responsible for meeting their annual deductible and paying for the 20% co-insurance. We will file a claim with your secondary supplemental carriers. However, in the event that the secondary does not pay within 60 days; the patient may be billed.
All copayments, coinsurances and deductibles must be paid at the time of your office visit. This arrangement is part of your contract with your insurance company. Any copays not paid at the time of service will be assessed a $10.00 fee.
Please bring your up-to-date insurance card at every office visit. All new patients must complete our patient information/registration forms packet before seeing the doctor. We must obtain a copy of your driver’s license and current valid health insurance card. If you fail to provide us with the correct insurance information in a timely manner, you may be responsible for the balance of a claim. Also please notify office of any changes in your current address, phone number or pharmacy change at the time of your appointment.
We appreciate the patients and families who choose Hillsborough Medical Associates for their healthcare. Read verified patient experiences to learn more about their interactions with our practice and team.

Hillsborough Medical Associates
Replies during office hours
MONDAY 8:00 AM – 3:00 PM
TUESDAY 8:00 AM – 5:30 PM
WEDNESDAY 8:00 AM – 5:30 PM
THURSDAY 8:00 AM – 1:00 PM
FRIDAY 8:00 AM – 1:00 PM